Not Loading Games

I am in the midst of two games with a friend, and for the past 2 weeks, the games will not appear. I try to update, and I try to "find my friends" and nothing! No friends at all!! Neither thru Face Book, nor "Origin." My friend has even tried to start a new game with me, yet still nothing. Help!!

NurseBTZ about SCRABBLE Premium for iPad, v5.22.0