Game has a serious flaw!

After years of playing, Scrabble will not accept password, not even a new and reset password. Can not log in to continue playing games already started. These games are now going into forfeit. Went online to Electronic Arts and tried to contact them and the "submit" tab does not allow the contact. Electronic Arts, according to business news is a $6 billion a year company. This App has a serious flaw. Please fix this!

Genie Researcher about SCRABBLE Premium for iPad, v5.21.1