Help!!!

Been playing the premium ad free app for years, all of a sudden, since last update, every time I open the app I have to re log in thru FB and also I now have ads. I cant get in touch with anyone. Ive posted numerous complaints and no one has addressed this. Ive deleted and reloaded the app numerous times. What a pain and no relief in sight. EAs customer service is non existent.

obby1 about SCRABBLE Premium for iPad, v5.20.0